Penny is the head of debt recovery and national creditor services. Penny deals with all aspects of B2B and B2C debt recovery for a wide range clients, from one off instructions to large scale high volume debt recovery projects.

She regularly deals with issuing County Court debt recovery proceedings, enforcement proceedings, statutory demands, bankruptcy and winding up proceedings.

Penny advises companies on their own in-house credit procedures to maximize recovery and deals with contentious claims. She also heads the creditor services team which provides a bespoke service to assist you in lodging your claims. She works with a large network of independent insolvency practitioners to ensure you receive the maxim possible return.

Penny previously worked for a large debt purchase and receivable management solution company where she dealt with both commercial and consumer debt, before joining Debenhams Ottaway in 2011.